Since 2010
+971 55 790 9701 contact@softskye.com
Connected Business Platform

Business Automation Platform for Connected Teams

Bring enquiries, customer records, follow-ups and operational insights into a more coordinated workflow. Explore SOFTSKYE modules for WhatsApp automation, CRM, Action Inbox and sales and service profitability, with support for UAE businesses.

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SOFTSKYE / Workspace WORKFLOW VIEW
01
Customer records Shared context
✓
02
Team actions Clear ownership
✓
03
Business overview Useful insights
✓
SOFTSKYE BUSINESS SYSTEMS ● ● ●
PRODUCT MODULES

Practical modules, connected around your business.

Business-proven capability

WhatsApp Automation

Manage inbound conversations, enquiry capture and follow-up workflows.

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Connected customer information

CRM & Leads

Organize enquiries, contacts and lead activity in a connected workspace.

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Cross-module workflow

Action Inbox

Bring follow-ups and tasks requiring attention into one actionable view.

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Sales & service profitability

Sales & Service P&L Tracking

Review margins across equipment sales, AMC contracts, service work and projects.

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Connected Reporting

See relevant operational information across connected business processes.

Team Accountability

Make ownership and follow-up visible as work moves between teams.

Start with the customer enquiry. Connect the next action.

Our approach focuses on making conversations and follow-up tasks visible, rather than leaving information scattered across different channels.

We configure the right capabilities around your business processes and requirements.

Discuss Automation Requirements
CONNECTED WORKFLOW

One enquiry. A clear owner. A visible outcome.

Individual business systems are useful. Connected systems help teams understand what needs to happen next.

01 · Capture

Record a customer enquiry from your website, messaging channel or sales team.

02 · Coordinate

Keep customer context, ownership and outstanding work visible to the right people.

03 · Measure

Use operational and financial information to understand progress and results.

COMMON QUESTIONS

Frequently asked questions

What does the Business Automation Platform connect?

The platform approach connects customer enquiries, lead records, assigned actions and relevant operational reporting.

Can we begin with a single module?

Yes. A business can begin with a focused workflow and assess additional connected modules based on its requirements.

Can the platform be tailored to our process?

Configuration and integration requirements should be reviewed against the available modules and your existing systems.